Dear Auckland Transport,
Oh why are you so hard to use?!
I have just spent the last half an hour splashing about in the rain trying to find a ride home (to the motel).
My map of Auckland is now soaking wet and is of no use as I don’t even know what street I am on!
I have passed bus stop after bus stop in central Auckland trying to figure out what bus I need to catch in order for me to get back to my motel, and your bus stop signs are NOT helpful. I have also asked a few bus drivers which bus I need to catch and none of them had any idea.
I eventually sat down outside a cafe to see if I could connect to wifi and try and use your website again, and a waitress came to my aid. She went back inside and gathered information from staff and customers and directed me towards a bus stop outside a stripper bar next to a kebab shop. Yes, I was surprised to hear that.
So I splashed my way over a couple more streets and eventually got on the bus I am now on, and hoping it is going where I need to go to.
From a very wet and annoyed customer.